Technical communication and information
services, IETMs, technical illustration, S1000D, MIL-1388,
LMI... DTB will be at the
PTC FY2011 Worldwide Channel Partner Sales
Conference Las Vegas, NV October 12-15, 2010
We appreciate the opportunity you gave us to
perform work for your organization. Our goal in
Technical Services is constantly to improve the
products and services we provide to our customers.
Please take a few moments to complete this survey.
Please include your contact information and select
the value (or N/A for 'not applicable') that best describes your experience with
Dayton T. Brown, Inc.
If you prefer, you may
download this form
in PDF format, complete, and mail it to us.
There's also a write-in area at the end of the
survey where you can tell us in more detail about
your recent experience with us.
All submissions are confidential. Thank you for your time.
1. How would you rate our response time to your communication?
Not satisfied at all
1
2
3
4
5
6
Completely satisfied
(N/A)
2. Were the sales people you interacted
with able to answer your questions and
address your concerns?
Not satisfied
1
2
3
4
5
6
Completely satisfied
(N/A)
3. Were the technical people you interacted with able to answer your questions and address your concerns?
Not satisfied
1
2
3
4
5
6
Completely satisfied
(N/A)
4. How would you rate the accuracy of our quotation?
Not satisfied
1
2
3
4
5
6
Completely satisfied
(N/A)
5. How would you rate our overall pricing?
Not satisfied
1
2
3
4
5
6
Completely satisfied
(N/A)
6. How satisfied were you with the delivery schedule?
Not satisfied
1
2
3
4
5
6
Completely satisfied
(N/A)
7. How would you rate our overall quality of work?
Not satisfied
1
2
3
4
5
6
Completely satisfied
(N/A)
8. How satisfied were you with the final product?
Not satisfied
1
2
3
4
5
6
Completely satisfied
(N/A)
9. How would you rate your overall satisfaction with the project?
Not satisfied
1
2
3
4
5
6
Completely satisfied
(N/A)
10. Would you use Dayton T. Brown, Inc. again for similar work?
No
Yes
CUSTOMER COMMENTS
Please use the area below to include any
comment or suggestions that would help
Dayton T. Brown improve services, or to
explain any of your answers.
Please type in the following
confirmation code to send the survey.
DTB-InfoPros.com is the website of the Technical Services Division of Dayton T. Brown, Inc --- The DTB Info Pros. Since 1950, Dayton T. Brown has provided a host of modular services to military, commercial, industrial and governmental clients around the world. Our division has provided a diversity of product to to a growing market with changing requirements. Our products include complete service from development to deployment of information systems, parts catalogs, operator and maintenance manuals, We deploy these products via a variety of appliances including paper printed manuals and catalogs as well as the electronic dispersion of information. We author all components of IETMs Types 1 and 2, utilizing intelligent graphics, XML, SGML and common source database integration for stand alone, local or web network architectures as well as providing web based training and other document type supports.
